Carl May will talk us through his research on implementation processes and implementation models — he will show us how to think through implementation processes using normalization process theory — and will tell us about programs that succeed. But implementing eHealth solutions has consequences for patients and caregivers that are more complex than we know. Carl will introduce ideas about the problem of burden of treatment, the work that gets shifted to patients and their families when healthcare providers seek to empower them through technology. Finally, Carl will introduce us to the idea of Minimally Disruptive Medicine, an approach to healthcare that takes the consequences of healthcare systems seriously.
Carl May is Professor of Healthcare Innovation at the University of Southampton, UK. Carl is a sociologist and social historian who has researched and published widely across the range of social science research topics in medicine and health care.
His research has ranged across aspects of professional-patient interaction, chronic disease management in primary care. In recent years, his work has focused on developing a richer understanding of the development and implementation of innovative healthcare technologies, and other complex healthcare interventions. Central to this is the build robust and empirically grounded theoretical approaches to understanding implementation processes. His work in this eld includes leading the project to develop Normalization Process Theory (NPT). NPT has provided a foundation for more than 150 published implementation studies with many more currently in progress, including the newly funded Horizon 2020 ImplementALL study.
Carl May graduated PhD (University of Edinburgh, Scotland) in 1991. He went on to hold academic posts at Liverpool and Manchester, and was professor of medical sociology in the Faculty of Medical Sciences at Newcastle University, UK, from 2001 before moving to Southampton in 2010. A former National Institute of Health Research Senior Investigator and a present Fellow of the Academy of Social Sciences in the UK, Carl also holds honorary professorships at Melbourne, Australia, and Victoria, Canada.